Privacy OverviewThis document serves as our Privacy Policy. It outlines the types of personal information we collect from our website users, the
purpose for collecting such information, and how we safeguard your data while providing personalized services.
(1) Utilizing Collected Data
The personal information collected and held about you includes but is not limited to:
payment details, such as your credit card details;
details of service or product undertaken with us;
other information provided voluntarily by you, for example in response to surveys or competitions.
Policy detailHow do we collect your personal information?We collect personal information about you in a number of ways, including:
directly from you, for example when you:
Order our service or product;
provide information to us in person or by phone, email, in an application form;
submit information through our websites; and
from third parties, such as:
Organisation's commercial partners;
other government departments and agencies;
social media sites such when you contact or otherwise engage with Organisation through these social media sites; and
Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with
you.
(2) Why We Collect Your Data
Organization will use your personal information for the following general purposes:
(a) provide you the Service.
(b) answer your questions and comments.
(c) contact you by email (or through other electronic channels) to inform you about the Service.
(d) for statistical purposes
(e) with any other purpose about which you were informed at the time of data collection.
When you use the Service, you can create your personal profile, establish contacts, send messages, carry out searches, answer questions or use our chat to chat with other
users. Organization collects and stores this information in order to provide you with the Service and offer you personalized functions. Organization also receives and records information
from your computer and browser, including your IP address, cookie information; software and hardware features and information about the pages you request, regardless of whether you create
an account or not.
(3) Data Security with Third Parties
Users may submit feedback, queries, creative ideas, or other types of comments about the website and our organization. It should be noted that any such submissions are subject
to moderation. We retain the right to not publish, edit, or delete any content that does not adhere to our standards, which include prohibitions against unlawful, obscene, defamatory
content or content that violates privacy or intellectual property laws.
(4) Data Protection Policy
The data collected from you might be transferred to and stored in a location outside the country. It could also be handled by staff operating outside the EEA who work for us or
for one of our suppliers. By submitting your personal data, you consent to this transfer, storage, or processing. We take all necessary steps to ensure that your data is securely treated
and in accordance with our privacy policy.All information provided to us is stored on our secure servers. If you've been given or chosen a password to access certain parts
of our site, it's your responsibility to keep it confidential and not share it with anyone.However, please note that the transmission of information over the internet is not
entirely secure. Although we strive to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Upon receiving
your information, we employ strict procedures and security features to prevent unauthorized access.
(5) Website Links to Third-Party Sources
While we strive to only link to reputable and safe websites, we cannot guarantee the content quality or privacy practices of any external websites linked from our own. As such,
we do not assume responsibility or liability for external content or websites, emphasizing the need for users to remain vigilant when accessing such links. We encourage you to always
review the privacy policies of any websites you visit as a result of following links provided on our website to ensure you understand how your information may be used.
(6) Updates to this Privacy Policy
To maintain compliance with applicable laws and to reflect changes in our data processing activities, we update our Privacy Policy from time to time. We will notify you of any
changes by updating the date at the top of the policy and, in cases of significant modifications, by posting a notice on our website or by directly communicating with you. We encourage
you to review this Privacy Policy periodically to stay informed of how we protect your information and to be aware of any changes. Your continued use of our services after any
modification signifies your agreement to our updated practices.
(7) Customer Service Email
Any questions or concerns regarding this Privacy Policy can be directed to us through our contact information.
(8) Further Provisions
We respect our users' rights to control their personal information. Therefore, if a registered user requests that their personal data or account be deleted from our platform,
we comply with such requests and delete the said user data from our servers. The users can send an email to our customer support for the request of their user data deletion from the
platform. We will delete the user's data within 48 hours and notify the user via their registered email about the action taken. In case of any grievances, users can contact our grievance
officer at our email or write to us at our head office.
(9) Essential Website Cookies
The Services may have and use cookies, pixels, third-party tags, scripts, log files, and other means to automatically collect information about the use of our Services and
services, including (but not limited to): device information such as your hardware model, operating system, IP address, and unique device identifiers; collection date; publisher name;
connection speed; day of the week and time of day; language settings; country, state, city (relating to IP address, if available); domain (e.g., .com, .net, .mil, .org, .edu, etc.); web
pages viewed; and email clicks or other actions taken. See the “Cookies and Similar Technologies” section below for more information. This information that we collect automatically may be
linked with Personal Information to accomplish the purposes described in this Privacy Policy.
(10) Your Data: Control, Access, and Rights
Depending on the jurisdiction, you might have rights such as:
Accessing your personal information through a data subject access request.
Correcting the personal information we have about you.
Erasing your personal information.
Objecting to processing based on legitimate interest.
Restricting how we process your personal information.
Transferring your personal information to another entity.
Opting out of decisions made solely on automated processing.